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A Celebration of Civility at the End of a Life Well Lived

Roger Bolton SVP, Communications, Aetna (Retd.) Senior Counselor, RBC Strategic Consulting I love this sentence from a Washington Post report on Betty Ford’s memorial service: Betty Ford, a...

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Remembering John Budd

Roger Bolton President Arthur W. Page Society One of my earliest duties as president of the Page Society was to inform our members this week of the passing of a truly remarkable man, John F. Budd, Jr....

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Reflections on Social Media and Community

Roger Bolton President Arthur W. Page Society Protesters were still occupying Zuccotti Park in downtown Manhattan when I was writing a guest column for PR Week that was published recently.  Just a few...

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Doing It the Right Way

Roger Bolton President Arthur W. Page Society Here’s why The Rev. Dr. Martin Luther King Jr. is loved, remembered and celebrated:  He was tremendously successful in transforming our society in a...

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Do We Need to Do a Better Job of Shutting Up?

Roger Bolton, President, Arthur W. Page Society Adam Lashinsky’s new book, “Inside Apple: How America’s Most Admired — and Secretive — Company Really Works,” describes how Apple’s obsession with...

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Needed to Break Stalemate? Leadership, Not Rules Changes

The Page Society’s report on public trust in business, published in partnership with the Business Roundtable Institute for Corporate Ethics, postulates that there are three core dynamics of trust –...

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The Conscience of the Company

London Evening Standard columnist Anthony Hilton, writing in PRWeek UK, suggests that corporate attorneys no longer play the role of conscience of the organization, too often espousing a compliance...

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Tell the Truth

The first Page Principle is “Tell the truth.”  Simple, right?  Of course, it’s not simple.  Or easy. Without making any political judgments or casting aspersions on anyone involved in the episode, the...

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Compelling Content Can Be a Foundation for Meaningful Relationships

Until recently, enterprises wishing to create compelling messages that would be received directly by customers and other stakeholders (without being filtered through the editorial lens of mainstream...

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On Transparency in the Digital Age

NTSB Chairman Deborah Hersman has become a bit of a media star in the wake of the Asiana Airlines crash at SFO last week.  Her press conferences, held early and often, on preliminary NTSB findings have...

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Another Koten Legacy – Used Daily by Billions

At the Arthur W. Page Society, we remember Jack Koten, who passed away several months ago, as a dear friend, an inspirational leader and the first president of Page. His dedication to the profession...

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New Challenges Facing CCOs

More than a dozen Page members and guests held a discussion on Wednesday at the Financial Times in London, hosted by page member Darcy Keller, global director of communications of the Financial Times...

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Lauer-Barra: Should He Have Asked or Not?

I feel the same way The Today Show’s Matt Lauer must have when he said he was going to “tread lightly here” before he asked GM CEO Mary Barra a couple of controversial questions.  I hope to fare better...

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Gender Questions for Female CEOs: Redux

Last week, I commented on the controversial interview of GM CEO Mary Barra by Matt Lauer on The Today Show, in which she was asked questions that are never asked of male CEOs about work-life balance...

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How Content Advances Purpose

An excellent analysis of content creation by Page member Alex Jutkowitz of Group SJR in a Harvard Business Review blog post includes this insightful comment: Content, it seems, has miraculously given...

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Remembering a Gentleman

I had worked for several congressmen, senators, cabinet members and, indirectly, for two presidents of the United States. But when I went to IBM as head of global media relations in 1991, John F. Akers...

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In Memory of Page Member Tom Kowaleski

A dear friend and revered colleague, Tom Kowaleski, passed away unexpectedly on Tuesday at the age of 63 when he suffered a heart attack while hiking with his beloved wife, Diane, in Scottsdale,...

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Tell the Truth

This is the first Page Principle: Tell the truth. It sounds simple, but it’s not always easy. (I’ve made this point here before.) As Michael Josephson, founder of the Josephson Institute of Ethics and...

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Ketchum and Russia

I was glad to see Ketchum’s representation of Russia come to an end, because it seemed clear that the Putin regime was not liberalizing, but actually regressing. I don’t fault Ketchum for taking on the...

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Pick Your Boss Wisely

Former IBM and Page Society colleague Bob Waite’s touching tribute to his former boss, Sen. Ed Brooke, R-MA, who passed away recently, got me thinking about the many great bosses I’ve been privileged...

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